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Mumbai, Maharashtra, India
talent proz consulting pvt.ltd
Be accountable for the entire Relationship Manager of a growing business
Student/Teacher Representative who is genuinely excited and
confident to help parents/teacher resolving their queries in a new
to-the-world online platform. He/She should be patient,
empathetic, and passionately communicative.
Needs to manage class rescheduling requests and handle DataBase
and coordinate with Tech team to execute this in backend to
manage ongoing classes.
Make daily trackers for student/teacher operations team as well as
manage daily in bound/outbound email flow
The Relationship Manager will be required to communicate with
customers via phone and email.
Maintain Documentation and Communicate the same to
Stakeholders by recording customer queries and details
Contributes to team effort by accomplishing related results as