Qualification : Graduate or College diploma in Travel and Tourism, CTC designation is an asset Experience : Exposure/experience with Amadeus/ Galileo/ GTA/ Hotelbeds/ Cosmos/ Globus. Well developed verbal and written communication skills. Working knowledge of industry procedures. Known language should be English, Hindi, Bengali. Responsibility :Provide a high level of customer service. Complete all reservations and files daily. Proactively and creatively researches and advises best options for clients and counsels appropriately. Audit/update travel reports. Arrange air/rail/ground transportation and hotel accommodation. Establish and maintain strong client rapport.